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Contact Us

For additional information about The Main Street America Group, please see details below or complete the information request form at the bottom of this page to reach us via e-mail.

Report a Claim

To report a claim, please contact your local independent insurance agent as soon as possible to provide all details or call our Report-A-Claim toll-free hotline at (877) 425-2467 (available 24 hours a day, seven days a week).

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Corporate Office

4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Contact: Mark Friedlander, Corporate Communications Director - (800) 207-0446, ext. 461

MSA Customer Service

55 West Street, Keene, NH 03431
Contact: Sally Alexander, Customer Service Representative – (800) 258-5310, ext. 1785

MSA Service Center (agents only)

55 West Street, Keene, NH 03431
Contact: Roger Hamilton, MSA Service Center Manager - (800) 225-5646, ext. 1539

Midwest Region

6201 Corporate Drive, Indianapolis, IN 46278
Contact: Henry Pippins, Regional President - (800) 428-7081
State served: Arizona, Indiana, Michigan, Mississippi, Oklahoma, Tennessee, Nevada, Utah

New England Region

55 West Street, Keene, NH 03431
Contact: Steve Berry, Regional President - (800) 258-5310
States served: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

Southeast Region

4601 Touchton Road East, Suite 3300 Jacksonville, FL 32245
Contact: Gregg Effner, Regional President - (800) 226-0875
States served: Florida, Georgia, North Carolina, South Carolina, Virginia

Northeast Region

220 Salina Meadows, Suite 200, Syracuse, NY 13212
Contact: Mark Berger, Regional President - (800) 962-5515
States served: Delaware, Maryland, New York, Pennsylvania

Grand Rapids Satellite Office

2959 Lucerne Dr. SE, Suite 220, Grand Rapids, MI 49546
Contact: (800) 957-2212

Greensboro Satellite Office

2301 W Meadowview Road, Suite 100, Greensboro, NC 27407
Contact: (800) 334-0260

Richmond Satellite Office

5101 Cox Road, Suite 100, Glen Allen, VA 23060
Contact: (800) 446-7649

Information Request Form

To forward your information request electronically, please complete this form. Or, you may reach us by telephone at (800) 207-0446.

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