For additional information about The Main Street America Group, please see details below or complete the information request form at the bottom of this page to reach us via e-mail.
Report a Claim
To report a claim, please contact your local independent insurance agent as soon as possible to provide all details or call our Report-A-Claim toll-free hotline at (877) 425-2467 (available 24 hours a day, seven days a week).
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Corporate Office
4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Contact: Mark Friedlander, Corporate Communications Director - (800) 207-0446, ext. 461
MSA Customer Service
55 West Street, Keene, NH 03431
Contact: Sally Alexander, Customer Service Representative – (800) 258-5310, ext. 1785
MSA Service Center (agents only)
55 West Street, Keene, NH 03431
Contact: Roger Hamilton, MSA Service Center Manager - (800) 225-5646, ext. 1539
Jacksonville Region
4601 Touchton Road East, Suite 3300 Jacksonville, FL 32245
Contact: Joe Grauwiler, Regional President - (800) 226-0875 States served: Arizona, Florida, Georgia, Nevada, Utah
Midwest Region
2959 Lucerne Dr. SE, Suite 220, Grand Rapids, MI 49546
Contact: Keith Fry, Regional President - (800) 957-2212 State served: Michigan
New England Region
55 West Street, Keene, NH 03431
Contact: Steve Berry, Regional President - (800) 258-5310 States served: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Richmond Region
5101 Cox Road, Suite 100, Glen Allen, VA 23060
Contact: Joe Meholic, Regional President - (800) 446-7649 States served: Delaware, Maryland, North Carolina, South Carolina, Tennessee, Virginia
Syracuse Region
220 Salina Meadows, Suite 200, Syracuse, NY 13212
Contact: Mark Berger, Regional President - (800) 962-5515 States served: New York, Pennsylvania