For additional information about The Main Street America Group, please see details below or complete the information request form at the bottom of this page to reach us via e-mail.
Report a Claim
To report a claim, please contact your local independent insurance agent as soon as possible to provide all details or call our Report-A-Claim toll-free hotline at (877) 425-2467 (available 24 hours a day, seven days a week).
Career Opportunities at The Main Street America Group -Click here for current opportunities
Corporate Office
4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Contact: Mark Friedlander, Corporate Communications Director - (800) 207-0446, ext. 461
MSA Customer Service
55 West Street, Keene, NH 03431
Contact: Sally Alexander, Customer Service Representative – (800) 258-5310, ext. 1785
MSA Service Center (agents only)
55 West Street, Keene, NH 03431
Contact: Roger Hamilton, MSA Service Center Manager - (800) 225-5646, ext. 1539
Midwest Region
6201 Corporate Drive, Indianapolis, IN 46278
Contact: Henry Pippins, Regional President - (800) 428-7081 State served: Arizona, Indiana, Michigan, Minnesota, Mississippi, Oklahoma, Tennessee, Nevada, Utah
New England Region
55 West Street, Keene, NH 03431
Contact: Steve Berry, Regional President - (800) 258-5310 States served: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Southeast Region
4601 Touchton Road East, Suite 3300 Jacksonville, FL 32245
Contact: Gregg Effner, Regional President - (800) 226-0875 States served: Florida, Georgia, North Carolina, South Carolina, Virginia
Northeast Region
220 Salina Meadows, Suite 200, Syracuse, NY 13212
Contact: Mark Berger, Regional President - (800) 962-5515 States served: Delaware, Maryland, New York, Pennsylvania
Richmond Satellite Office
5101 Cox Road, Suite 100, Glen Allen, VA 23060
Contact: (800) 446-7649
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