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Contact Us
For additional information about The Main Street America Group, please see details below or complete the information request form at the bottom of this page to reach us via e-mail.
Report a Claim
To report a claim, please contact your local independent insurance agent as soon as possible to provide all details or call our Report-A-Claim toll-free hotline at (877) 425-2467 (available 24 hours a day, seven days a week).
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Corporate Office
4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Contact: Mark Friedlander, Corporate Communications Director - (800) 207-0446, ext. 461
MSA Customer Service
55 West Street, Keene, NH 03431
Contact: Sally Alexander, Customer Service Representative – (800) 258-5310, ext. 1785
MSA Service Center (agents only)
55 West Street, Keene, NH 03431
Contact: Roger Hamilton, MSA Service Center Manager - (800) 225-5646, ext. 1539
New England Region
55 West Street, Keene, NH 03431
Contact: Steve Berry, Regional President - (800) 258-5310
States served: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Richmond Region
5101 Cox Road, Suite 100, Glen Allen, VA 23060
Contact: Doug Eden, Interim Regional President - (800) 446-7649
States served: Delaware, Maryland, North Carolina, South Carolina, Tennessee, Virginia
Syracuse Region
220 Salina Meadows, Suite 200, Syracuse, NY 13212
Contact: Mark Berger, Regional President - (800) 962-5515
States served: New York, Pennsylvania
Jacksonville Region
4601 Touchton Road East, Suite 3300 Jacksonville, FL 32245
Contact: Joe Grauwiler, Regional President - (800) 226-0875
States served: Florida, Georgia
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